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Security

Your customers' data is yours. We look after it.

We describe only what is in place today. No badge-collecting.

Boxi z tarczą z kłódką, obok serwer i chmura z ptaszkiem, kciuk w górze

Backups

Daily at 03:00 locally and 04:00 off-site, to S3-compatible storage. Thirty days back. The restore procedure is written down and tested.

Cloudflare in front of everything

SSL, DDoS protection and a CDN. A dedicated server, with the application running in containers.

Roles and permissions

Owner, manager, read-only, plus granular permissions. Operators see only their own facilities. Customers see only their own contracts.

Audit log

Every change records the author, the time, the IP address, the browser and the value before and after.

Integration secrets

Keys for invoicing, payments and gates are encrypted in the database. The API never returns them — only whether they are set.

Soft deletes

Records are marked as deleted rather than erased, so a mistake can be undone. Permanent deletion happens on request, under a procedure.

GDPR

An acceptance log for terms, consent on waiting lists, and deletion of a customer's data on request. A data processing agreement is available.

Monitoring and tests

Errors tracked in Sentry, availability in UptimeRobot, alerts to the team. Around 1,750 automated backend tests run before every deployment.

What we do not promise

We would rather say plainly where the system ends and your decision begins.

  • We do not promise zero outages. We promise round-the-clock monitoring, a daily backup and a restore procedure we have actually rehearsed.
  • We do not promise that every integration configures itself. The payment gateway, the accounting system and the gate controller are set up together during onboarding, against a checklist.
  • We are not your lawyer. You get contract and terms templates, but you approve the wording. You are the controller of your customers' data; we process it on your behalf.
  • We do not hold your data hostage. Arrears and the sales register export to CSV from the panel, and if you leave you get a dump of everything for your facility.

Demo

Have a security questionnaire?

Send it to [email protected] and we will answer it point by point.

Prefer to write or call? [email protected] · 728 060 606

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