Migration

Moving in without closing the site.

The import runs overnight. In the morning your customers get an SMS with a link to the portal and their gate code. You switch the old system off once everything adds up.

Boxi niesie kartony z laptopem na wierzchu od szafki z papierami do otwartego boksu

Where we migrate from

Four starting points, one process.

Spreadsheets and paper

A CSV template per facility: unit, customer, rent, start date, billing arrangement.

Another self-storage package

A data dump from its export or API, a dry-run import, then the real one. We correct the billing anchors so payment dates match to the day.

A large facility

Size does not change the process. We migrated a 188-unit site in a single night, using exactly the same steps as for small ones.

A system with no export

If there is neither an export nor an API, a list of tenants with rent and start dates is enough. We fill in the rest together.

Two phases

A dry run first, then the real thing.

  1. 01

    The data dump

    We export occupancy, customers, contracts and payment history into one file. You check the list.

  2. 02

    The dry run

    Boxi reads the data without saving it and produces a report: how many units, how many contracts, how many amounts do not add up. We fix things until the report is clean.

  3. 03

    The real import, overnight

    We save the data, issue gate codes and set the billing anchors. In the morning your customers get an SMS.

A 14-day plan

From your first account to go-live.

DayWhat happens
1Company, facility and your Boxi account
2–3Invoicing and payments: API keys, a test invoice and a test payment
4–5Gate and locks: the controller, a test code
6Rental website: logo, colours, description
7–9Data dump and the dry-run import
10–12Corrections and operator training
13The real import, overnight
14Go-live, with the Boxi team on hand all day

Questions about migration

Does the facility have to close during the migration?
No. The real import runs at night and the old system keeps working until the morning. You switch it off once the numbers match.
What if my current system has no export?
A list of tenants with their rent and start dates is enough to begin. We fill in the rest together during onboarding.
What happens to payment dates?
We correct the billing anchors so that each contract keeps billing on the same day of the month it always has. That is the part most migrations get wrong.
Do customers have to do anything?
They receive an SMS in the morning with a link to the portal and their gate code. There is nothing for them to install.
How long does it take?
Two weeks from the first call to go-live is the usual pace, and most of that is waiting on integration keys rather than on data.

Demo

Show us your spreadsheet.

During the demo we will tell you what can be moved automatically and how long it takes.

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